1Who We Are
Faveworks Digital Creative ("Faveworks") is a sole proprietorship in Indonesia that operates faveworks.com, momen.faveworks.com, and app.faveworks.com. This policy applies to all of these Websites.
2Data We Collect
- Data you provide: name, email address, WhatsApp/phone number, business name, and information or materials you send when consulting, ordering, or creating an account.
- Transaction data: products or packages purchased, amount, status, and time of payment. We do not store card numbers or payment credentials.
- User content: names, dates, locations, photos, and text you enter when creating a digital invitation or landing page.
- Technical data: IP address, device and browser type, pages visited, and usage data collected through cookies and analytics tools.
3How We Use Data
- to process orders and payments and deliver services or digital products;
- to contact you about consultations, support, and order updates;
- to operate, secure, and improve the Websites and services;
- to send promotions or updates only if you agree, and you can opt out at any time;
- to comply with applicable legal obligations.
4Payments through Midtrans
Payments are processed by the Midtrans payment gateway. At checkout your payment details are sent to and processed directly by Midtrans and the relevant bank or e-wallet provider under their own privacy policies. Faveworks only receives transaction status and summary information.
5Cookies and Analytics
The Websites use cookies and browser local storage for preferences such as dark/light theme and language, and analytics tools to understand how the site is used. You can disable cookies in your browser settings, but some features may not work as well.
6Sharing Data with Third Parties
We do not sell your personal data. Data is shared only with service providers that help us operate (such as the payment gateway, hosting, email, and analytics) to the extent necessary, or when required by law or an official request from authorities.
7Storage and Security
We apply reasonable security measures, including encrypted connections (HTTPS) and restricted access. Data is kept for as long as needed to provide the services and meet legal obligations, then deleted or anonymized. Digital invitations and related data are removed according to the package validity period and your request.
8Your Rights
Under Indonesian Law No. 27 of 2022 on Personal Data Protection, you have the right to access, correct, delete, and withdraw consent for your personal data, and to object to its processing. To exercise these rights, contact us through the details below and we will respond within a reasonable time.
9Children
Our services are not intended for children under 17 without parental/guardian supervision. We do not knowingly collect data from children.
10Changes to This Policy
This policy may be updated. The latest version is always available on this page with its update date.
11Contact Us
Questions or requests about personal data can be sent through the contacts below. See also our Terms & Conditions.